New & Notable
IT solution provider and managed services software News
September 05, 2014
In this channel news roundup, Westcon Group builds on its cloud solutions practice through its acquisition Verecloud; Zetta.net integrates BDR with ConnectWise; and more.
May 08, 2014
IT system management and RMM tool vendor Kaseya is rolling out changes to its channel partner program aimed at increasing sales among IT organizations.
November 14, 2013
At ConnectWise IT Nation 2013, the company drills into new features of its business and professional services automation platform.
August 16, 2013
Microsoft opens up Surface channel sales via large resellers in 17 international markets; plus, N-able adds reporting module to Ncentral RMM platform.
IT solution provider and managed services software Get Started
Bring yourself up to speed with our introductory content
Big changes are afoot in the CRM market. This article explores the trends that will reshape the future of CRM, say experts. Continue Reading
Professional services automation (PSA) is a type of software application suite that provides a service business with the functionality it needs to manage core business processes. Continue Reading
Evaluate IT solution provider and managed services software Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
With a growing variety of e-commerce platforms available, channel firms in the business of e-commerce websites seek the one that suits them best. Continue Reading
Recurring revenue recognition is a sticky issue for cloud and managed services providers. Read up on the problems providers are facing. Continue Reading
Manage IT solution provider and managed services software
Learn to apply best practices and optimize your operations.
Our examination of how MSPs handle their managed services pricing chores shows that many rely on a combination of homegrown and commercial tools. Continue Reading
Find out how your peers are monitoring their VAR business metrics, identifying trends and making operational changes to improve the bottom line. Continue Reading
Client Heartbeat, a customer monitoring tool, and Klpz, for telephone prospecting, are being added to the ConnectWise PSA portfolio. Continue Reading