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IT solution provider and managed services software News
September 19, 2017
Autotask discussed digital transformation, product line unification and technology roadmaps at the company's annual meeting for service providers.
September 01, 2017
Consulting partners focusing on cloud management tools can increase their visibility with potential customers through AWS' Service Delivery Program; other news from the week.
May 19, 2017
Cybersecurity services providers believe the recent WannaCry ransomware outbreak could be just the dress rehearsal for bigger attacks; more news from the week.
March 03, 2017
Passportal relaunched its password and identity management offering for channel partners, adding a new module for documentation management; other news from the week.
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This month's channel news quiz covers developments in channel partner strategies and programs, cloud computing, technologies affecting the channel and service provider business strategy. Continue Reading
Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading
IT documentation, explored recently in contributor Esther Shein's feature, has proven to be a vital yet sometimes neglected aspect of running a managed services business. For Jonathan Broyles, ... Continue Reading
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ENKI, a managed cloud services provider, has developed a series of applications using Agiloft's customizable business software applications platform. Continue Reading
Channel partners can expect to see plenty of activity next year in cloud computing, multicloud in particular, as well as cybersecurity and IT automation. Continue Reading
This month's channel news quiz focuses on market research developments, regulatory compliance, automation trends, cloud computing and channel partnering strategy. Continue Reading
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At the Autotask Community Live 2017 conference this week, managed service providers got some words of advice from former president Bill Clinton. Clinton, the 42nd president who was in office from ... Continue Reading
IT companies should seek out motivated workers, commit to continuous learning and invest in employee well-being to minimize the effects of the IT labor shortfall. Continue Reading
"Automation almost always results in greater efficiency, higher consistency of the service and greater profit margins," said Charles Weaver, CEO of MSPAlliance. For managed service providers, automation is the name of the game. Without it, the ... Continue Reading
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IT service providers, particularly large, global outsourcing firms, are helping customers deploy robotic process automation and also using the technology internally. Continue Reading