IT solution provider and managed services software News
September 27, 2016
Autotask made product unification a key thrust of its annual customer meeting, unveiling a new offering that expands its unified platform into automated file backup.
August 29, 2016
This month's channel news quiz focuses on market research developments, regulatory compliance, automation trends, cloud computing and channel partnering strategy.
August 17, 2016
Pulseway has joined a number of upstarts in the remote monitoring and management software market, aiming its new tool specifically at managed service providers.
August 05, 2016
Vendors in the cloud and data protection markets were among the partner-oriented companies making moves at CompTIA ChannelCon 2016.
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Autotask's new ticketing system user interface ranked among the top developments at the company's annual partner conference. Channel companies tell why. Continue Reading
IT documentation, explored recently in contributor Esther Shein's feature, has proven to be a vital yet sometimes neglected aspect of running a managed services business. For Jonathan Broyles, ... Continue Reading
Niche applications aren't just for consumers: Channel partners are leveraging specialized software to tackle a range of challenges in fields from AI to EDI. Continue Reading
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Internet & Telephone, a managed service provider, is offering its customers cloud-based IT security services through Kaseya's IT management platform tech. Continue Reading
IT service providers pursue differing robotic process automation projects, while navigating the technology's cognitive developments and labor considerations. Continue Reading
Old MSP standbys such as RMM and backup/disaster recovery will find rejuvenation this year, according to executives. Business process management will rank among the new trends. Continue Reading
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"Automation almost always results in greater efficiency, higher consistency of the service and greater profit margins," said Charles Weaver, CEO of MSPAlliance. For managed service providers, automation is the name of the game. Without it, the ... Continue Reading
Managed services providers are seeking the right mix of automated tools to boost efficiency, optimize business processes and reduce the cost of delivering services to customers. Continue Reading
Datto partners can tap Office 365 backup, enterprise file sync and share, and other products launched at the company's annual partner conference. Continue Reading
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IT service providers, particularly large, global outsourcing firms, are helping customers deploy robotic process automation and also using the technology internally. Continue Reading