- Solution provider staffing
- Service Provider Business Models
- Certification and Training
- Business management strategies
Email Alerts
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IT engineering staff retention: 3 tips for building VAR employee loyalty
Penalizing customers for poaching your engineers may do more harm than good. Read about other, effective methods of ensuring employee loyalty.Feature
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Solution provider call for submissions
We’re launching a new section called “Channel Voices” to feature opinions and commentary from our audience of IT solution providers, addressing issues related to doing business in the IT channel.Blog
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Three tips for IT talent retention
Retaining IT talent is an important part of any channel business. Here are three tips for keeping your technical employees motivated and happy.Feature
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Leah Rosin
Leah Rosin coordinates and plans the content for SearchITChannel.com, SearchSystemsChannel.com, and Search400.com.Site Editor
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Three things VARs should know about IT channel consolidation
Read these recommendations before considering delving into IT channel consolidation.News | 25 May 2011
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IT channel mergers on the rise
As the channel M&A wave continues, here are three things you should know.News | 25 May 2011
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Podcast: Best practices for offering IT staff augmentation services
Gordon Shevlin of Fishnet Security discusses short-term security staff augmentations, including the benefits for the customer and the VAR.Podcast
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Three ways VARs can finesse vendor consolidation
Vendor mergers and acquisitions can wreak havoc on a VAR. Here are three ways to minimize risk.News | 25 Mar 2011
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VCE coalition: A one-year retrospective
A year after the Virtual Computing Environment coalition launched, interest in the group's Vblocks is growing, but sales and staffing issues have arisen.Special Report
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Cymphonix launches new partner program
Cymphonix Corp. is offering an improved partner program to VARs, called the Vantage Partner Program.Article | 22 Oct 2009
- VIEW MORE ON : Solution provider staffing
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Apple Authorized Service Provider (Apple ASP)
An Apple Authorized Service Provider (Apple ASP) is an individual or organization that can legally service Apple products although their warranties are held by other entities. Service by anyone other than an authorized service provider (ASP) will render a product's warranty void.Definition
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Ingram Micro cloud services pitch: Cloud enablement for partners
At Ingram Micro Cloud Summit 2013, the company laid out its strategy for helping partners get a bigger share of the $35B global cloud services market.News | 10 Apr 2013
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Cloud pricing and sales in spotlight at Ingram Micro Cloud Summit 2013
At Ingram Micro Cloud Summit, cloud services experts discuss cloud pricing and packaging strategies, as well as ways to develop a cloud sales culture.News | 09 Apr 2013
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PSA software market: Key capabilities, vendor differentiation
PSA software is evolving, with most products adopting a cloud-based model. Your choice of a product will likely boil down to support for other apps.Feature
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Data protection services: Market outlook for solution providers
Despite the relatively low uptake of data protection services, analysts say they represent a growth opportunity for solution providers.Feature
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Challenges of transitioning to cloud data protection services
IT services companies transitioning to a cloud data protection model are learning a lot about marketing, compensation plans and operational issues.Feature
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IT risk mitigation strategies for MSPs and cloud providers
Attorney advises that MSPs and CSPs enact four basic IT risk mitigation strategies, involving contractual language, insurance, encryption and more.News | 26 Mar 2013
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MSPAlliance: No need to look beyond our MSP, cloud certification
The MSPAlliance is calling on MSPs and cloud providers to support its MSP and cloud certification standard, the Unified Certification Standard.News | 21 Mar 2013
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MSPWorld 2013: Managed security services demand on the rise
At MSPWorld 2013 in Orlando, Fla., Forrester analyst Edward Ferrara points to customer cloud readiness and key drivers of managed security services.News | 21 Mar 2013
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MSPexcellence aims to help cloud computing service providers, wannabes
Cloud provider advisory group MSPexcellence has established a community for solution providers that want to become cloud computing service providers.News | 08 Mar 2013
- VIEW MORE ON : Service Provider Business Models
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Citrix partner program revamped with higher revenue, cert requirements
The Citrix partner program is being revamped with higher requirements and rewards for revenue and certification levels.News | 01 May 2013
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Opinion: DBIR, other computer security statistics paint tricky picture
Verizon's annual breach report highlights a spate of new security research reports. However, overall conclusions from these are hard to come by.News
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Online CompTIA training courses launched for cloud, mobility, security
CompTIA rolls out new online certification training modules for solution providers involved in cloud computing, mobility and IT security.News | 20 Mar 2013
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Dell, VMware expand VDI opportunities for their channel partners
Dell, VMware made product and partnership announcements at VMware PEX, designed to improve their partners' ability to sell to the VDI space.News | 27 Feb 2013
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Three ways VARs can optimize technology certification investments
Technology certification is a necessary evil for any solution provider. Get advice for optimizing the time and money you spend accruing them.Feature
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Leah Rosin
Leah Rosin coordinates and plans the content for SearchITChannel.com, SearchSystemsChannel.com, and Search400.com.Site Editor
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Partner focus strengthens CA Technologies’ channel strategy
CA Technologies is changing how it interacts with the channel and has launched a fresh partner program with a new portal that offers training and marketing support for partners.News | 30 Apr 2012
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HP Blue Carpet program rewards individual reps for training, product sales
HP Blue Carpet partner portal rewards sales reps who get more training and sell across the suite of HP products.News | 18 Apr 2012
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Converged infrastructure approach coming together, albeit slowly
Data center infrastructure integrators say interest in converged infrastructure has increased and, with it, the need for cross-training technicians on servers, networking and storage.Tip
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Cisco partner education gets boost with new security certs
Cisco has announced three new security certifications as part of the CCNP or CCSP career paths. The course content focuses on current security issues.Article | 02 Feb 2011
- VIEW MORE ON : Certification and Training
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Apple Authorized Service Provider (Apple ASP)
An Apple Authorized Service Provider (Apple ASP) is an individual or organization that can legally service Apple products although their warranties are held by other entities. Service by anyone other than an authorized service provider (ASP) will render a product's warranty void.Definition
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VAR agreement (value-added reseller agreement)
A VAR agreement is a legal contract between a manufacturer and a value-added reseller that specifies details of the rights and obligations of both parties.Definition
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vendor neutral
Vendor neutrality is a business and design approach that seeks to ensure broad compatibility and interchangeability of products and technologies. The model encompasses non-proprietary design principles and unbiased business practices.Definition
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Cyber liability insurance: MSPAlliance revamps group coverage
The MSPAlliance aims the spotlight at cyber liability with a new cloud provider and MSP insurance program that protects against lost profits and more.News | 26 Apr 2013
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Special Report: IT priorities for 2013
This report examines results from TechTarget's annual survey on IT priorities among thousands of IT professionals worldwide.Report
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Conducting technology market research for new techs, products
Find out how channel partners approach researching the market potential of techs or products they're considering adding as a business offering.Feature
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VAR marketing strategy: Focus on customer outcomes
VAR marketing professionals must stay focused on the success of customers. Get advice for keeping that tenet top of mind.Tip
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Solution provider social media: Twitter mistakes to avoid
For the best return on your Twitter time and resource investment, your Tweets should adhere to some guiding principles. Follow our list of dos and don’ts.Tip
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ConnectWise rolls out integrated ModernOffice Suite
Release of suite integrating PSA, RMM and quoting software signals ConnectWise move toward an end-to-end IT lifecycle management tool for VARs, MSPs.News | 09 Apr 2013
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PSA software market: Key capabilities, vendor differentiation
PSA software is evolving, with most products adopting a cloud-based model. Your choice of a product will likely boil down to support for other apps.Feature
- VIEW MORE ON : Business management strategies
Channel Strategies for the CIO