Desktop operating system and mobile device management
Top Stories
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Tip
10 Dec 2019
How to install root CA certificates on iPhones and iPads
Apple iPads and iPhones can connect securely to enterprise networks, but IT admins need to install root certificates or CA certificates to the devices first. Continue Reading
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Tutorial
14 Feb 2019
How to manage Windows 7 user accounts and groups
Whether your customers operate in a workgroup or a domain/Active Directory environment, user account setup and group memberships control their rights, permissions and roles. Continue Reading
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Tip
22 Jan 2019
How to find Wi-Fi settings in Windows 10
In Windows 10, the Wi-Fi -- and wired -- connectivity settings are in a new spot, but they're as easy to access and configure as ever. You just have to know where to look. Continue Reading
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News
02 Mar 2018
Splunk partners swell under channel program framework
Big data player Splunk launched new benefits and streamlined requirements for its fast-growing partner ecosystem; other channel news from the week. Continue Reading
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Feature
17 Jan 2018
A roundup of the leading EMM providers in today's market
Just as identifying the need for EMM is important, so is selecting the right vendor. Here's a rundown of leading EMM vendors and an in-depth peek into the products they offer. Continue Reading
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Feature
15 Jan 2018
Compare these top EMM providers and their potential impact
With all the EMM products available, companies must know the major features that they offer and how the players stack up against each other. Continue Reading
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Feature
12 Jan 2018
Key factors to consider when making an EMM software purchase
Enterprises must look at many organizational factors when purchasing EMM software. Learn the most important decision points to choose the best EMM platform for any enterprise. Continue Reading
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Feature
11 Jan 2018
The big business functions of EMM software
Solid EMM software will manage and monitor a company's mobile device activity. Understand why organizations need EMM software and what constitutes a successful plan. Continue Reading
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Feature
10 Jan 2018
Learn what an EMM platform can achieve in the enterprise
Mobile device management is no longer enough to secure enterprise data. In the wake of BYOD and IoT, companies need EMM, but they must know its capabilities and challenges beforehand. Continue Reading
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Feature
08 Jan 2018
Comparing the leading mobile device management products
Expert Matt Pascucci examines the top mobile device management offerings to help you determine which MDM products are the best fit for your organization. Continue Reading
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Feature
05 Jan 2018
Six questions to ask before buying enterprise MDM products
Mobile device management can be a crucial part of enterprise security. Expert Matt Pascucci presents the key questions to ask when investigating MDM products. Continue Reading
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Feature
04 Jan 2018
Understand the basics of mobile device management products
Implementing MDM products has traditionally been the go-to answer for securing mobile devices, but with the role of mobile devices in the enterprise growing, admins need a more comprehensive security option. Continue Reading
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Feature
04 Jan 2018
Three enterprise scenarios for MDM products
Expert Matt Pascucci outlines three enterprise uses cases for mobile device management products to see how they can protect users, devices and corporate data. Continue Reading
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News
18 Apr 2017
Shadow Brokers' Windows exploits target unsupported systems
A new release of NSA cyberweapons falls flat, as Windows exploits from the Shadow Brokers have mostly been patched. But unsupported systems are still at risk. Continue Reading
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News
10 Apr 2017
Microsoft, Google vie to be masters of the universal OS
Developers and IT admins have to manage and build apps for a multitude of different operating systems and device types. Windows 10 and Google's universal OS could change that. Continue Reading
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News
05 Apr 2017
Pegasus malware expands from iOS to Android
One of the more malicious iOS threats -- Pegasus malware -- has made its way to Android devices and it has some dangerous new tricks in its arsenal. Continue Reading
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Tip
31 Mar 2017
Evaluate the three EMM security options: MDM, MAM and MIM
There is more to EMM security than meets the eye. When it comes to safeguarding corporate devices, IT should consider all three EMM components: MAM, MDM and MIM. Continue Reading
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News
30 Mar 2017
Google's Project Zero Prize uncovers zero Android remote exploits
After six months, Google's Project Zero Prize competition uncovered zero Android remote exploits: no bugs, no prizes, no entries. Continue Reading
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News
21 Mar 2017
Samsung Knox gives IT control over Android OS updates
Knox's E-FOTA feature lets IT test Android OS updates before users install them on their Samsung devices, preventing apps from breaking. Continue Reading
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News
14 Mar 2017
Android ransomware and more pre-installed on devices
Security researchers found Android ransomware and malware pre-installed on popular devices, putting users at risk for information theft, tracking and more. Continue Reading
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Tip
10 Mar 2017
How to fix Windows 10 update problems with the DISM command tool
With a few tricks in the Windows Deployment Image Servicing and Management command utility, admins can solve some of the most common Windows 10 update problems plaguing their users. Continue Reading
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News
08 Mar 2017
Vault 7 CIA hacking weapons include iOS, Android and Windows zero days
WikiLeaks released a massive dump of files it claims to be CIA hacking tools, codenamed Vault 7, which includes iOS and Android zero-day exploits. Continue Reading
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News
13 Feb 2017
MobileIron: Corporate IT policy and mobile device security are mismatched
MobileIron report identifies a gap between security policy and the actual deployment of that policy on mobile devices Continue Reading
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Tip
07 Feb 2017
How Windows hardening techniques can improve Windows 10
Windows 10 may be the most secure Windows ever, but expert Ed Tittel explains how to use Windows hardening techniques to make systems even more secure. Continue Reading
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News
19 Jan 2017
Windows 10 security tackles exploits, while Windows 7 gets a warning
As Microsoft touted its Windows 10 security features defeating unpatched zero-day vulnerabilities, it also warned customers about security issues with Windows 7. Continue Reading
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Tip
22 Dec 2016
Take a close-up look at Windows 10 permissions settings
With all the new updates and features, Windows 10 can appear daunting. To simplify the transition, break down and tailor the permissions in Windows 10 to users' specific needs. Continue Reading
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Video
30 Nov 2016
The impact of mobile technology on business operations
The impact of mobile technology on business is becoming more evident as mobile computing moves to take over the enterprise. Continue Reading
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Feature
16 Nov 2016
Managed mobility services market: Complexity fuels channel growth
The complex nature of enterprise mobility opens service opportunities for channel companies, but also makes for a challenging and competitive environment. Continue Reading
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Feature
11 Nov 2016
Take on Windows 10 Wi-Fi problems and address Wi-Fi Sense
Windows 10 Wi-Fi connectivity is not as straightforward as it sounds. Microsoft moved the Wi-Fi settings and added security risks with Wi-Fi Sense. Plus, Wi-Fi often fails after an upgrade. Continue Reading
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News
27 Oct 2016
Active Directory management gets easier with mobile apps for IT admins
Software vendors are increasingly offering admin-facing mobile apps, allowing IT to use their mobile devices to remotely manage users. Take ADManager Plus for Active Directory management, for example. Continue Reading
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Tip
11 Oct 2016
VMware AirWatch policy and configuration tips you might not know about
There are some under-the-radar features that IT pros can take advantage of when it comes to VMware AirWatch configuration and policy settings. Automation can also be beneficial. Continue Reading
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Tip
06 Oct 2016
How to use WMI and the CIM standard with Windows PowerShell
WMI, Microsoft's implementation of the CIM standard, lets admins use PowerShell commands to view and modify system data and configuration. Continue Reading
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News
28 Sep 2016
BlackBerry ends production of mobile phones
Canadian firm to focus on a strategy built around software development, including security and applications, and mobile device management Continue Reading
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Tip
21 Sep 2016
Why mobile two-factor authentication is better than biometrics
Two-factor authentication may not be perfect, but nothing is with security, and it is certainly more secure than any single-form factor method, including biometrics. Continue Reading
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Feature
20 Sep 2016
How to solve four common Windows 10 problems
Windows 10 comes with some concerns, including activation issues and device driver failures. Learn how to resolve these problems and more. Continue Reading
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Tip
24 Aug 2016
Mobile security issues and solutions
Mobile technology usage is growing just as the number of threats facing mobile data is growing. CIOs must combat mobile security issues to stay ahead in the mobile-dominated world. Continue Reading
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Tip
04 Aug 2016
How to handle Windows 10 browser compatibility issues
IT often runs into problems with legacy apps not functioning well on new browser versions. There are a few ways to combat Windows 10 browser compatibility issues in Internet Explorer 11. Continue Reading
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Photo Story
25 Jul 2016
Five reasons Windows 10 adoption is worth considering
A Windows 10 upgrade is not without potential pitfalls, but security enhancements, general improvements and new features such as Continuum make the move worthwhile. Continue Reading
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Opinion
27 Jun 2016
Windows POSReady 2009 registry hack brings back Windows XP updates
Admins who still have Windows XP systems on their networks can turn to a Windows POSReady 2009 registry hack to reopen the update floodgates. Continue Reading
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Tip
16 Jun 2016
Use an in-place upgrade to repair Windows 10
If your Windows 10 installation has gone wonky and needs some attention, one way to fix it is with an in-place upgrade to the same version of Windows you already use. Continue Reading
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Opinion
14 Jun 2016
Design thinking ensures a better mobile user experience
The best IT shops know how to apply design thinking to the mobile app development process, keeping the mobile user experience at the forefront. Continue Reading
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Tip
31 May 2016
Eight factors when choosing mobile application development tools
When it comes to picking out a mobile app development tool it is important to keep lifecycle management, integration, internal expertise and more in mind. Continue Reading
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Tip
16 May 2016
Productivity suite smack down: Office 365 vs. Office 2016
Microsoft's Office 2016 for the desktop might seem like the de facto option for delivering productivity apps to users, but its cloud-based cousin Office 365 offers more flexibility. Continue Reading
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News
10 May 2016
Lenovo channel to see focus on PCs, services, data center
Lenovo's North American channel chief points to premium PCs, hyper-converged technology and services as some of the key opportunities for the company's channel partners. Continue Reading
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Tip
14 Apr 2016
Choosing between Microsoft Office 2016 versions
Choosing between Office 2016 versions may seem like a simple choice, but don't jump to conclusions: Consider functionality, operational consistency and cost. Continue Reading
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News
12 Apr 2016
Mobile microchip technology plays a major role in the future
Mobile devices are nothing without powerful chips. Advances in the semiconductor industry will be critical to pushing smartphone innovation forward. Continue Reading
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News
24 Mar 2016
The Israeli companies disrupting mobile technology
Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading
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News
19 Jan 2016
Most Android devices running outdated versions
Nearly a third of Android devices in enterprises today are running version 4.0 or older of the operating system, leaving them highly susceptible to vulnerabilities, a study shows Continue Reading
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News
17 Dec 2015
Mobile tech saves more carbon than it emits, says Carbon Trust
Use of mobile technology in Europe and North America is saving more than 180 million tonnes of carbon emissions a year, according to the Carbon Trust Continue Reading
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Photo Story
20 Nov 2015
Windows @ 30: How it all began
Love it or hate it: Windows is 30 years old. The Microsoft graphical user interface has had a profound impact on the way people use computers Continue Reading
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Tip
18 Nov 2015
Using PowerShell to create XML documents
Administrators can avoid introducing errors when building an XML file by using PowerShell to construct the document. Continue Reading
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Photo Story
13 Nov 2015
Top Windows command-line commands
Examine some of the best command-line commands for Windows, including tools to shut down a user's computer or force updates. Continue Reading
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Tip
23 Sep 2015
Windows 8 GPO settings to configure search, indexing options
Windows 8 and 8.1 GPOs can help with many tasks, including creating Start screen layouts that adhere to corporate policies, as well as configuring search and indexing settings. Continue Reading
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Photo Story
29 Jul 2015
Welcome to Windows 10
Microsoft is launching the latest version of the Windows operating system. We look at the enterprise fetauress Continue Reading
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News
24 Jun 2015
IT professionals give Windows 10 Start button the thumbs up
A survey of European and North American IT professionals has found that the return of the Start button is the most enticing feature in Microsoft's latest operating system Continue Reading
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Tip
11 Jun 2015
What to expect from Macs in the enterprise
For enterprise IT, Apple's Mac OS can pose a few problems, including compatibility, applications, support, networking and other issues. But if you know what could be coming your way, you can get the training and tools to manage Macs. Continue Reading
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Feature
04 Jun 2015
The good, bad and ugly of Outlook apps for iOS and Android
Outlook mobile applications for iOS and Android are here, but is that a good thing? Take a look at why users will love them and why IT might hesitate to endorse them. Continue Reading
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News
29 May 2015
Google announces security features for Android
Google announces better app permission controls and other Android security changes at its Google I/O developer conference Continue Reading
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Tip
22 May 2015
Weighing pros and cons of mobile application management
Rather than focusing on gaining access to users' devices, MAM puts the power squarely in IT's hands to protect mobile applications on any device. Continue Reading
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News
14 May 2015
ShareFile steps up security with third-party DLP integration
Citrix ShareFile will allow for third-party DLP integration within its data zones, as IT shops look for a balance between ease of use and security. Continue Reading
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Feature
08 May 2015
Why you need mobile infrastructure
IT shops need to invest in modern mobile infrastructure to meet the growing demands of mobility in the enterprise. Continue Reading
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Tip
30 Apr 2015
Five tips for managing guest wireless network access
With the proliferation of mobile devices, guest access to enterprise networks is more common. IT can maintain security with tools such as identity management and per-session security keys. Continue Reading
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Tip
23 Apr 2015
Desktop management tools and best practices
Desktop management tools are the key to making sure things in your fleet are running smoothly. Systems such as Desktop Central and Client Management Suite cover the big five of desktop management. Continue Reading
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Tip
30 Mar 2015
Setting standards for in-house app development and delivery
As with anything, mobile application development goes best when IT comes in with a well-thought-out plan. Learn how to optimize your app dev and delivery process. Continue Reading
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News
26 Mar 2015
Samsung targets business with Microsoft tools integration
Samsung has pre-installed Microsoft OneNote, OneDrive, and Skype on the new Galaxy S6 and Galaxy S6 edge, as it expands into business Continue Reading
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Feature
24 Mar 2015
Create apps that focus on end-user needs first
Many companies approach mobile app development backward and don't even realize it. Prioritizing user needs over business needs will breed better results. Continue Reading
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Feature
17 Mar 2015
Businesses need to equip staff with the tools to do the job
Workforces will become frustrated if they do not have the technology they need to deliver what their organisation wants Continue Reading
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News
13 Mar 2015
Lookout bets on big data analytics to secure enterprise mobiles
Mobile security SaaS provider Lookout is betting on its cloud-based big data analytics capability to attract enterprise customers Continue Reading
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Tip
11 Mar 2015
Get to know Android for Work profiles and productivity features
Now that Android for Work is out, we dig into the features of the program’s work profiles and productivity apps. Continue Reading
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Feature
04 Mar 2015
MDM, MIM and MAM products help in securing data
Mobile device management, mobile application management and mobile information management form a security trio that protect data in the age of BYOD. Continue Reading
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News
20 Feb 2015
BlackBerry 10.3.1 review: Access Android apps and Blend
BlackBerry has finally released version 10.3.1 of its mobile operating system, which gives access to the Amazon Android app store Continue Reading
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Feature
18 Feb 2015
The tradeoffs of partnering with managed mobility services providers
The increasingly complicated world of enterprise mobility spells opportunity for channel partners, and partnering with a large managed mobility services provider may be the best way to overcome the high barrier of entry. Continue Reading
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News
29 Jan 2015
Microsoft gets a step closer to Office everywhere with Office on Android
Microsoft has released a preview version of Office for Android, almost 10 months after the iPad version was released Continue Reading
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Tip
28 Jan 2015
Tighten Windows 8.1 security in five simple steps
Microsoft has improved Windows 8.1 security, but no OS is free of vulnerabilities. Some basic settings can further protect Windows 8.x systems. Continue Reading
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News
23 Jan 2015
CloudOn app to shut down after Dropbox acquisition
Following a partnership with Microsoft, Dropbox acquired CloudOn and will pull the plug on the collaboration tool, removing an Office alternative. Continue Reading
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Feature
22 Jan 2015
Microsoft Windows history: A 30-year timeline
Microsoft celebrates 30 years of the Windows operating system when it ships Windows 10 this fall. Here's a look at Windows history -- bumps and all. Continue Reading
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Photo Story
21 Jan 2015
Windows 10: Microsoft gets serious on upgrades
Microsoft will offer users of Windows 7, 8, 8.1, Windows Phone a free upgrade to Windows 10. Plus there is a hologram version Continue Reading
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News
19 Jan 2015
Affordable Apple MDM option emerges for IT on a budget
One real estate services company needed device management and found JAMF's Bushel to be a cost-effective MDM for its Apple devices. Continue Reading
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Tip
14 Jan 2015
Apple Device Enrollment Program streamlines deployment, MDM
The Apple Device Enrollment Program allows IT pros to automate deployment, and they can also preset mandatory MDM configurations out of the box. Continue Reading
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Feature
22 Dec 2014
Registry tweaks can speed up Windows 8 performance
Our latest article on using the Windows registry to improve Windows 8 performance looks at disk access and shutting down Windows Store apps Continue Reading
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Feature
11 Dec 2014
The state of mobile back end as a service
Common mobile application services are increasingly being hosted on central back-end servers – but what does that mean for the enterprise? Continue Reading
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News
21 Nov 2014
BlackBerry pins enterprise future on BES12, partnerships
BlackBerry's return to QWERTY keyboard devices and improvements to BES12 are steps in the right direction, but is it too little, too late for many IT shops that have already moved on? Continue Reading
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News
20 Dec 2013
Enterprise mobile device wars to heat up in 2014 with Apple, Samsung
Apple and Samsung will continue their battle for enterprise in 2014. Could Microsoft, or even BlackBerry, seize an opportunity amidst the fight? Continue Reading
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Tip
20 Dec 2013
How to use smartphone security settings
Smartphone security settings such as passcodes, encryption and network controls can help users secure their mobile phones and protect corporate data. Continue Reading
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Tip
11 Dec 2013
Locking down Internet Explorer settings with Group Policy in IE 11
New Internet Explorer settings can tighten enterprise security, but only if Group Policy is properly enabled in IE 11 and you have Windows 8. Continue Reading
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News
05 Dec 2013
BlackBerry enterprise management in focus with CEO letter, BES 10.2
On the heels of an impassioned letter from its new CEO, BlackBerry tells everyone who'll listen that it's still the go-to for EMM with a BES 10 update. Continue Reading
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Feature
19 Nov 2013
If you're not using Windows Sysinternals tools, you should be
Windows Sysinternals tools can make work a lot easier for IT administrators, but many people don't even know the suite exists. Get with the program! Continue Reading
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Tip
07 Oct 2013
Learn how to install Office 2013 with Group Policies or SCCM
To successfully deploy Office 2013 across a network, you'll need Group Policies or tools such as Microsoft System Center Configuration Manager. Continue Reading
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Tip
17 Sep 2013
Click-to-Run and MSI provide Office 2013 installation options
The Microsoft Installer has competition for Office 2013 installation. See how Office Click-to-Run allows Office 2013 to run without a full download. Continue Reading
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Feature
09 Sep 2013
Where wearable devices could fit in the business world
Whether wearable devices will have a place in the enterprise remains to be seen, but the devices do have some interesting use cases for businesses. Continue Reading
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Feature
04 Sep 2013
Everything you need to know about developing mobile apps
Developing mobile apps for your users can help them be more productive, but before you start building apps, learn about the different kinds. Continue Reading
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Feature
05 Jun 2013
Windows tools and terminology for desktop admins
There are a number of Windows tools that desktop admins can use, but before you can use them you have to know what the terms actually mean. Continue Reading
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Feature
17 Oct 2011
Using AuditPol to audit Windows users and set policies
Solution providers may find value in the AuditPol utility for auditing and organizing Windows users, setting policies and configuring settings such as user privileges. Continue Reading
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Feature
09 Feb 2011
Setting up and installing applications in Windows XP Mode
After installing Windows XP Mode on Windows 7, you will need to set it up properly. Follow the steps in this chapter excerpt to perform tasks such as installing applications. Continue Reading
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Feature
13 Oct 2010
Hardware devices for Windows 7: Installation, management
Ease Windows 7 management by knowing the different types of hardware devices, such as internal drives, that can be installed, and how to use Windows Update for driver downloads. Continue Reading
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Feature
13 Oct 2010
Using the Disk Management MMC to manage Windows 7 disks
The Disk Management MMC snap-in can simplify Windows 7 management by helping with tasks, such as converting disks from basic to dynamic or creating a new striped volume. Continue Reading
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Feature
13 Oct 2010
MMC console management: Adding Windows 7 snap-ins
From ActiveX Control to Task Scheduler, there are many Windows 7 snap-ins available. Check out the different user and configuration settings that manage a customer's MMC console. Continue Reading
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Feature
11 Aug 2010
How to save Perfmon data using Windows 7 performance monitor
There is a great deal of performance data to sort through in Windows 7, but the performance monitor uses data collector sets to allow you to view and analyze collected data. Continue Reading
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Feature
11 Aug 2010
Windows task manager: Viewing Windows 7 processes and applications
If applications or processes in a customer's Windows 7 operating system aren't responding, you can use the task manager to view, end and restart them. Continue Reading
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Feature
11 Aug 2010
Using system properties to configure Windows 7 options
The system properties dialogue box in Windows 7 is split up into five tabs that let you change your customer's computer name or dual-boot settings. Continue Reading
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Feature
21 Jul 2010
Windows 7 administrative tools: Creating shortcuts
Windows 7 administrative tools such as the iSCSI Initiator may be under your radar, but you can use them to help customers more easily manage everyday tasks. Continue Reading
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Feature
07 Jul 2010
Windows 7 compatibility: Solving Hardware, software issues
Windows 7 compatibility has improved over previous Windows versions, especially when it comes to finding and installing hardware easily, and overcoming software incompatibilities. Continue Reading