Podcast Series: ITSM and ITIL FAQ

How can you justify ITSM spending? What should your ITSM and ITIL priorities be? How can you involve customers in the project? Get answers to these ITSM and ITIL FAQs and more in part three of ITSM and ITIL podcast series with Pink Elephant's George Spalding.

George Spalding of Pink Elephant answers your ITSM (IT service management) and ITIL (IT infrastructure library) questions in the third and final part of our three-part podcast series. This ITSM and ITIL FAQ will include:

  • What do all the acronyms mean?
  • What should my ITSM priorities be?
  • How can I avoid setting false expectations?
  • How can I justify ITSM and ITIL spending?
  • How can customers get involved in the ITSM project?
  • How long until ROI will be seen?

LISTEN TO POCAST #3: ITSM AND ITIL FAQ

This was last published in April 2007

Dig Deeper on Computer and Information Technology Systems Management

PRO+

Content

Find more PRO+ content and other member only offers, here.

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

MicroscopeUK

SearchCloudProvider

SearchSecurity

SearchStorage

SearchNetworking

SearchCloudComputing

SearchConsumerization

SearchDataManagement

SearchBusinessAnalytics

Close