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Salesforce ISV Conga enhances SI partner program

Conga, which offers apps for Salesforce optimization, enhanced its systems integrator program and is looking for more global partners; other news from the week.

Conga, a provider of applications for Salesforce CRM optimization, has updated its partner program for systems integrators.

The System Integrators (SI) Partner Program, which Conga launched in March 2016 to target Salesforce AppExchange consulting partners, provides support and resources for integrating Conga's offerings for simplifying Salesforce, the company said. The SI partner program introduces a rewards system where partners can earn points based on their engagements with Conga and new customers.

"We focused our program around five tiers: Registered, Silver, Gold, Platinum and ... Global Strategic Partners," said Susie Wallingford, manager of the SI partner program at Conga, a Salesforce Platinum ISV partner. "Our goal ... with the evolution of the program is to enhance our program to reward partners who bring increased value to our customers."

Wallingford said Conga has more than 350 active SI consulting partners worldwide. She added the company also partners with a small number of resellers but hasn't invested a lot in that community.

About 60% of Conga's new revenue on a monthly basis is influenced by a partner in one way or another, she noted.

She said one of Conga's goals in the coming year will be to recruit more partners outside of North America, specifically in EMEA and APAC markets.

Next month, Conga plans to launch a partner marketplace, which will let partners in Silver, Gold and Platinum tiers advertise their capabilities and services.

Riverbed revamps partner strategy

Riverbed Technology has updated the Performance Partner Program to support three new business areas for its channel partners.

Showcased at the Riverbed Partner Summit 2017, held this week in Santa Barbara, Calif., the new business areas center on three of Riverbed's platforms: cloud networking, end-to-end visibility and service delivery.

Karl Meulema, senior vice president of global channels at Riverbed, said the message of this year's partner summit was for partners to "disrupt" their business models and embrace cloud. He added that the vendor has been "rationalizing our channel" and going forward would focus energy on fewer partners. Riverbed currently derives about 96% of business from channel partners, he noted.

Riverbed also recently announced it would acquire WLAN vendor Xirrus.

ConnectWise, Comodo launch service provider tools

ConnectWise Inc., a business management software provider based in Tampa, Fla., launched a free version of its remote support and remote access product. ConnectWise Control Free offers a single tech license with three access agents, according to the company. The free version also lets technicians connect remotely to one end user per session and also provides an opportunity to use ConnectWise Control Premium features for 14 days at no cost. The ConnectWise Control product line includes ConnectWise Control One, ConnectWise Control Standard and ConnectWise Control Premium.

Comodo Group Inc., a software company based in Clifton, N.J., unveiled a new release of Comodo Dome Shield, a DNS-based web security service. The company said the product offers tighter integration with Comodo ONE, a tool set for managing a managed service provider (MSP) business. The integration lets MSPs manage multiple customer instances of Comodo Dome Shield through a single instance of Comodo ONE's management console.

Other news

Here's a look at other highlights from the week:

  • Security vendor Preempt Security launched a formal global reseller program. The program offers tools for selling Preempt's security technology, as well as deal registration, sales and technical training, a lead generation program, and co-marketing opportunities, said Ajit Sancheti, CEO and co-founder of Preempt.
  • Fishtech Group, a cybersecurity integrator that focuses on cloud, has entered a strategic alliance with cloud security platform provider Zscaler. "[Zscaler] fits squarely in the architecture and architectures that we are designing for our customers," said Gary Fish, founder and CEO of Fishtech.
  • CompTIA launched a Business Applications Advisory Council to represent companies that deliver cloud-based applications. Marc Monday, vice president of global business development at Concur, and Sunir Shah, co-founder and president at Small Business Web, are co-chairs of the new council.
  • Security company Bromium appointed Chris Clinton as its new vice president of world channel sales and operations. In his new role, Clinton will advance Bromium's global partner ecosystem and oversee the vendor's channel programs.

Market Share is a news roundup published every Friday.

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