EiQ Networks Inc. launched a managed security information and event management, or SIEM, and log management offering that aims to help managed service providers become security-in-the-cloud channel partners.
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EiQ's SecureVue Cloud lets MSPs offer their customers a SIEM and log management offering without having to acquire hardware or hire SIEM-specific administrators, according to the company. SecureVue Cloud integrates with EiQ's SOCVue security-as-a-service platform. Both run on Amazon Web Services (AWS).
Channel partners can offer EiQ's cloud-based SIEM to midmarket customers who face the same security threats as large enterprises, but lack the personnel to manage SIEM technology, noted Kevin Landt, director of product management at EiQ, based in Boston.
"Midmarket companies recognize they need help with security and turn to MSPs to help them, but it's not necessarily easy for an MSP that comes from a network management background to [provide] a SIEM offering," he explained.
EiQ, Landt said, offers SecureVue Cloud as a "turnkey solution" that includes EiQ's security operations centers and personnel to manage the SIEM offering. MSPs "don't have to staff up their SOCs," Landt said. "We provide that as part of the package with the technology."
Overall, SIEM as a service opens an opportunity for traditional MSPs to enter the security services provider space without a large, upfront investment, Landt said.
An early channel partner for EIQ's SIEM offering is Horsetail Technologies, an IT services provider based in Baltimore. Joe Ireland, sales executive with Horsetail Technologies, said the SIEM technology will become a key part of the services it offers its credit union customers and prospects.
Joe Irelandsales executive, Horsetail Technologies
"There are different layers to security, and one of them is SIEM," he said. "That will be a cornerstone of the solution we are going to provide."
Ireland said Horsetail Technologies will increase its focus over the next few years on cybersecurity and bringing credit unions to the cloud. He noted that very few credit unions under $1 billion have a cybersecurity analyst in-house.
Horsetail Technologies is also using EiQ technology in-house, in addition to rolling out the offering to current and new clients, Ireland added. Horsetail Technologies, meanwhile, is one of four new channel partners EiQ is adding to its partner-program roster. The others are Solutions4Networks, Technical Support International and United Technology Group.
Other service providers also see the potential in managed SIEM as a service. Jason Parry, vice president of client solutions at Force 3, a Sirius Computer Solutions company based in Crofton, Md., called the midmarket "a great spot for managed solutions in general." As for SIEM, in particular, "most customers that size ... just don't have a security staff in a lot of cases," he said.
Parry said he has yet to see demand for SIEM as a service in Force 3's customer base, which includes large federal agencies. He said the company's customers tend to employ a lot of analysts and are not yet open to having SIEM provided as a service. He said that situation could change, however, as cloud-based SIEM products come into compliance with security standards, such as FedRAMP.
Conexlink targets cloud channel partners with Azure onramp
Conexlink, a cloud software development company based in Carrollton, Texas, is expanding the channel reach for its Microsoft Azure delivery platform.
Conexlink's MyCloudIT offering lets channel companies deliver desktops, applications and virtual machines in Azure without having to possess Azure expertise in-house, said James Riley, CEO at Conexlink. The MyCloudIT platform enables partners to deploy Azure offerings hosted in their own subscriptions, or they can purchase a subscription directly from MyCloudIT.
In addition, partners can choose among multiple templates to suit particular customer needs, such as a single desktop, remote application or remote workspace. The platform also offers management and monitoring capabilities. MyCloudIT aims to make it easier to get started on Azure, with the objective of helping companies become cloud channel partners.
The platform "is all about making partners more profitable," Riley said. "They don't have to go hire an Azure engineer. They don't have to expand the bench and get them trained up."
Cloud channel partners can also tap MyCloudIT as an alternative to Azure RemoteApp, which Microsoft plans to phase out by Aug. 31, 2017. Citrix, as part of its Microsoft partnership, is developing a replacement product under the working title of Citrix XenApp Express. But a Microsoft blog post also pointed to MyCloudIT as an option for delivering cloud-hosted remote desktops and applications.
MyCloudIT resells Azure services in the U.S. as a 1-Tier Microsoft Cloud Solution Provider. Riley said his company is in the process of working with several 2-Tier partners worldwide. Those partners have expressed interest in either white-labeling the MyCloudIT platform or potentially using the company's APIs to let their resellers deliver applications and desktops in Azure, he added.
Kaseya formally launches Automation Exchange
Kaseya Ltd. took the wraps off its Automation Exchange online market through which MSPs and businesses can share, or buy and sell, various types of system and network automation.
Items on Automation Exchange include agent procedures, scripts, monitoring sets, reports and templates. The exchange offers users the ability to rate scripts and other automations, as well as request code or scripts they would like to see developed by Kaseya or the community. Participants can opt to share their content at no cost or monetize their products, according to Kaseya, a vendor of IT management offerings for MSPs and small and medium-sized businesses based in Waltham, Mass.
Frank Tisellano, senior director of product management at Kaseya, cited the need for greater efficiency amid pricing pressure in the MSP space as one factor behind the creation of Automation Exchange.
"We really believe that automation is essential to success at scale," he said.
The exchange, he said, gives Kaseya's smaller or less mature MSPs access to automation, which they may not have the time or expertise to develop on their own. In addition, the exchange offers the more mature MSPs a forum through which they can provide offerings to help them establish thought leadership and make a little money, Tisellano added.
He said the ability for an MSP to show its contributions have been downloaded numerous times by the exchange's participants offers "social proof" to customers of the MSP's capabilities.
Automation Exchange got off the ground in late June. Since then, more than 700 contributors have participated in the marketplace. Kaseya engineers seeded the exchange with content early on, but, more recently, Kaseya customers and third-party partners have begun contributing, Tisellano said.
Here's a look at highlights from the week:
- Private equity firm Madison Dearborn Partners LLC has agreed to acquire Intermedia Inc., a cloud business applications provider. According to Intermedia, Madison Dearborn will help it grow by expanding investment in its partner program, capabilities, products, vertical industry offerings and future acquisitions. Intermedia's shareholders, led by Oak Hill Capital Partners, will sell their Intermedia stakes to Madison Dearborn and company management as part of the buyout. The acquisition is expected to close this calendar year.
- HP Inc. launched a new partner training and certification program for deploying HP Device as a Service, a subscription-based offering that combines computing systems and services under one contract. The training is available to qualified partners through HP's Partner First Program and is slated for a general release Nov. 1. Certified HP Device as a Service specialists will have access to sales tools, reporting and analytics products, flexible financing, and support for sales and marketing.
- Many IT departments are offloading some of their enterprise mobile security chores. A NetEnrich survey of 150 IT professionals in North America revealed 52% have "outsourced some aspect of their mobile security plan or management." The company also reported 47% of those outsourcing mobile security elements said their external providers helped them create a security policy.
- Networking vendor Extreme Networks Inc. agreed to acquire Zebra Technologies' wireless LAN business in an all-cash transaction. According to Extreme, the deal will bolster its networking products and expand its focus on vertical markets, which includes hospitality, education, healthcare, manufacturing, and state and local government. The companies expect the transaction, with a purchase price of $55 million, to close in the fourth quarter of 2016. Earlier this year, Extreme Networks rolled out new incentives to channel partners targeting midmarket accounts.
- Traffic visibility vendor Gigamon Inc. said it will reward value-added resellers for selling security products built on the GigaSECURE Security Delivery Platform. Qualifying opportunities will be based on completed sales that involve two or more products from Gigamon's technology ecosystem partners. Partners in the U.S. and Canada can access the rewards through the Sell Smart Incentive Program.
- In a new partnership, FlexManage, a consulting firm and Microsoft systems integrator, and security vendor Armor will provide cloud security offerings through the Armor Global Partner Program. The companies will offer security and compliance support for applications and workloads using on-premises, AWS and Azure infrastructures.
- BeyondTrust Inc., a cybersecurity company, expanded its cloud offerings, launching its BeyondTrust MSP Program and an Amazon Machine Image of BeyondInsight, the company's platform for privilege and vulnerability management.
- Cloud distributor Pax8 Inc. signed a deal with Symantec to provide the security vendor's new Symantec Endpoint Protection Cloud offering, which targets SMBs.
- Avnet Government Solutions LLC said it now includes data and information software offerings from Commvault on the distributor's General Services Administration schedule. The distributor agreement covers Commvault's data backup and recovery, cloud and infrastructure management, and retention and compliance software offerings.
- In European distribution, AVG Business has added Sigma Software Distribution in the United Kingdom and Dexceo, a distributor based in Denmark. AVG began executing its distribution strategy earlier this year. In addition, Silent Circle, a mobile security company, disclosed a Europe-wide distribution deal with Tech Data.
The Market Share is a news roundup published every Friday. Additional reporting by Spencer Smith.
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