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Remote monitoring and management software vendor SolarWinds N-able -- "N-able by SolarWinds" until this week -- has unveiled N-central 10, the latest version of its RMM platform for managed services providers (MSPs).
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N-central 10 introduces a redesigned user interface and user experience workflow as well as several new features, said JP Jauvin, general manager at SolarWinds N-able. New features include support for drag-and-drop automation, active directory user management and a "device overview" page displaying information for each client device in a single dashboard. SolarWinds N-able has also added a module called Direct Support to help technicians address and resolve problems on client devices, Jauvin said.
The enhanced workflow allows MSPs to work with the professional services automation software that N-central integrates with, such as Autotask, ConnectWise and TigerPaw, from the N-central interface.
Hostway unwraps reseller program
Hostway Services has launched a new partner program for Web designers and developers, value-added resellers (VARs), MSPs, and independent software vendors for selling its managed and cloud hosting offerings.
The partner program has four tiers (Partner, Silver, Gold and Platinum) and offers discounts ranging from 5% to 30%, depending on monthly spend. Partner benefits include dedicated account managers and dedicated Tier 2/3 telephone support. Partners can also access market materials, training tools and more via Hostway's partner portal.
Hostway is offering its partners a first-month-free policy for hosting as well as a first-three-months-free policy for Platinum partners. Partners can take advantage of either free migration services to help onboard new clients or a reimbursement of the first month's server charges after the first six months of partnership. Large partners can take advantage of co-marketing funds.
As of now, Hostway partners can sell the company's domain name registration services and website, application and email hosting, but the program will expand to include Hostway's public, private and hybrid cloud services, managed dedicated servers, and enhanced email offerings.
DinCloud teams up with CDW
Cloud services provider dinCloud has partnered with solution provider CDW. Under the new agreement, CDW will offer and sell dinCloud's hosted virtual desktops and related cloud services, including its servers and cloud-based storage.
"CDW, in essence, has a really sharp team," said David Graffia, vice president of sales at dinCloud. "They have a whole overlay team that's focused on cloud … that can help these sales reps have those really deep-dive conversations to properly qualify the opportunity before it comes over [to dinCloud]."
DinCloud has similar partnerships with other large VARs, such as Insight, TigerDirect, En Pointe, and many VARs under distributors Ingram Micro, Tech Data and Arrow.
Tech Data launches Windows Server 2003 Migration Hub
This week, distributor Tech Data Corp. introduced the Windows Server 2003 Migration Hub, a program designed to provide solution providers with Windows Server 2003 end-of-life support, security patches, technical support and content updates. Additionally, the program offers new sales opportunities, leads, customized plan generation, marketing tools, and opportunities for one-on-one consulting throughout the migration process.
Ixia bolsters Channel Xcelerate program
Ixia, a provider of application performance and security resilience software, has expanded its Channel Xcelerate Partner Program, adding virtual enablement tools, additional online training resources, and specialization ratings to help its partners brand and differentiate their offerings.
Ixia's specialization ratings recognize expertise in five areas: application performance, security, virtualization, support and sales to government agencies. To qualify for a specialization area, sales partners must derive at least 15% of its revenue from that area. Qualifying sales partners must also demonstrate that they have dedicated sales and technical teams in place and that a minimum of two of its employees have completed Ixia's training requirements.
RingCentral signs with Tech Data
Cloud business communications provider RingCentral Inc. has signed a distribution agreement with Tech Data allowing the distributor's U.S. channel partners to sell RingCentral cloud communications offerings. The RingCentral products are available through Tech Data's StreamOne Solutions Store.
Also this week, partner highlights from Citrix Synergy 2015