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Dell's Davis out of channel role, Cook in; plus, more news

Lynn Haber

Dell still shaking things up

Less than a month after announcing that Michael Dell and Silver Lake Partners had wrapped up their acquisition of Dell Inc., the vendor this week shook up some of its top executives, including replacing global channel chief Greg Davis

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with Cheryl Cook.

In a "Dear Valued Partners" letter sent to the company’s 143,000 partners worldwide, Davis, the outgoing vice president and general manager of Dell global commercial channels, shared the news of the executive changes.

Cook, the new vice president of global channels and alliances for Dell, most recently served as the vendor’s vice president of enterprise solutions. She’s responsible for creating opportunities for the channel as well as adhering to the company’s rethinking in how it handles it direct and indirect sales channels.

Cook was responsible for the channel organization at Sun Microsystems, where she held the title of senior vice president of Americas sales.

Davis’ new role at Dell is as vice president of software and peripherals.

For North American channel partners, things are status quo, meaning that Frank Vitagliano, Dell’s vice president for North America channel sales, and Jim DeFoe, vice president of Dell North America global commercial channels, who nationally manage partners under the Large Value Added Reseller program, carry on in their positions.

Dell’s channel partner program -- PartnerDirect -- was officially launched six years ago.

Veeam Software to offer new certifications

Veeam Software, a provider of backup, recovery and replication software for VMware and Hyper-V-based environments, will launch a new certification program for partners in January 2014.

The Veeam Certified Engineer (VMCE) designation will signify a level of expertise required to implement and configure Veeam software most effectively.

North American Veeam ProPartners will be able to get their systems engineers and pre-sales engineers trained at select distribution partners -- yet to be announced -- who will deliver the fee-based, three-day instructor-led live training. The vendor is also piloting a video on-demand learning module in North America for partners who are unable to attend a live training.

IBackup updates partner program and product

IBackup, an online provider of integrated online backup and storage, has announced a bulk reseller program for partners who want to buy, resell and manage their customer accounts. The new program was added to the vendor’s existing referral partner program.

The company also launched IBackup 10, an upgraded version of its service that includes a redesigned website and software, integrated mobile backup apps, new back-end updates, and the new bulk reseller program.

Some IBackup 10 features include updates for Windows and Mac OS; a one-touch backup/restore capability for iOS and Android devices; integration for MS-SQL, Exchange, SharePoint and other advanced server backups; and DR provisioning, according to the company.

New SQL Server Assessment Module from RapidFire Tools

RapidFire Tools, a provider of non-invasive IT assessment tools for service providers, resellers and MSPs, has added a new SQL Server Assessment Module to its Network Detective assessment tools.

IT service providers can use the new module as part of a comprehensive network assessment and for ongoing managed services.

The new module includes a number of reports such as routine health reports, SQL Server detail reports, database detail reports, maintenance plan reports and SQL Server agent jobs reports.

The SQL Server Assessment Module is sold exclusively through an annual subscription. It can be combined with the Network Assessment, Security Assessment and Exchange Assessment modules, according to the vendor.

Rebit launches new service

Rebit Inc. this week launched a new integrated sync, share and backup service called Rebit Mobius that targets MSPs and cloud service providers (CSPs).

The white-label service can be deployed either on-premises, from the cloud or using a hybrid approach, according to the company.

Rebit Mobius includes a centralized management console and enables service providers to retain control of the customer billing relationship.

Rebit is offering a free 30-day trial of the Mobius hosted service.

SkyKick introduces two new products

SkyKick, a vendor offering partners Office 365 migration tools, this week launched the Microsoft Exchange Public Folder migration automation product for Office 365 and a Project Management Application, part of the SkyKick Application Suite.

The new Public Folder migration product automates moving Public Folders to Office 365, until now a tedious task, according to the company. It’s the latest addition to what data SkyKick can move from almost any on-premises or hosted POP3/IMAP Exchange email system.

The new SkyKick Project Management Application is designed to help partners manage various aspects of a migration project. It provides real-time alerts for migration status and automates previously manual tasks, according to the company.

Exablox partners with Piction

An interoperability partnership between Exablox, the indirect-only vendor of OneBlox storage, and Piction, a digital image systems and software vendor, will provide small and medium-size businesses (SMBs) -- museums, in particular -- with the power of enterprise-grade storage.

An integrated solution will offer these smaller organizations, whose IT systems are often constrained by budget, digital asset management and backup capabilities such as inline deduplication and continuous data protection.

ServiceSource announces new partnerships

Recurring revenue management software vendor ServiceSource this week announced a strategic partnership with Aria Systems and a global alliance with Accenture.

Service Source will integrate its Renew OnDemand data management and renewal sales automation and analytics capabilities with Aria’s recurring revenue commerce hub, which provides billing and business management services.

A combined solution will support new recurring revenue strategies, such as new product sales, renewals, subscriptions and usage-based fees across any customer interaction channel; automate all steps of the sales process; and provide actionable customer insight, according to ServiceSource.

The ServiceSource/Accenture alliance aims to help technology companies improve the capture of recurring revenue streams.


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