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SMB spending on ICT services forecasted to grow swiftly

Rachel Shuster

The number of small- and medium-sized businesses worldwide will grow swiftly in the next five years, and SMB spending on ICT services will skyrocket, driven by use of mobile and cloud applications, according to a new report by research firm Analysys Mason.

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According to the Analysys Mason research, the number of small- and medium-sized businesses (SMBs) will increase at a CAGR of 6% worldwide between 2012 and 2017, and spending on information and communications technology (ICT) services will grow more than three times faster.

Specifically, the type of mobile and cloud services driving this growth include mobile telephony, messaging and data services, as well as mobile device management, cloud unified communications, cloud desktop management and cloud storage and backup.

The report noted that vendors and service providers have built SMB-focused teams to capitalize on this growth. The research noted that SMBs are more likely to invest in technology that is linked to specific business challenges as opposed to technical challenges.

Read the full Analysys Mason report on SMBs and ICT services for more information.


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