Hosting provider: EMC SAN failure results in email outages
Users of Intermedia.net Inc., an Exchange hosting provider, had their service disrupted earlier this month because of a hardware failure in Intermedia's EMC SAN, causing the hosting company to credit customers for failing to meet the terms of their service-level agreements (SLAs).
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Intermedia Chief Operating Officer Jonathan McCormick dispatched a letter to affected customers last week explaining the causes for the outage on April 16-17. McCormick also updated Intermedia's official blog recently.
According to the statement sent to customers:
At approximately 6:15 a.m. PT on Thursday 4/16, a hardware failure occurred on one of the EMC storage area networks (SANs) located in Intermedia's New Jersey data center. The service processor for one of the controller nodes had a failure. This failure caused the entire load for that SAN to be shifted to the service processor on the redundant controller node.
Read the full story on Intermedia's hosted email outages.
IBM rolls out Long Term File System for LTO-5 libraries
IBM last week released a Long Term File System (LTFS) for LTO-5 tape libraries that the company says will allow customers to use LTO-5 tapes with similar interoperability and access speed as large thumb drives.
According to IBM Tape Storage Manager Bruce Master, the LTFS is based on a spec included with the new LTO-5 standard known as Linear Tape File System. LTO-5 media can be natively divided into two segments, and LTFS uses the first to store a self-contained hierarchical file system index for the contents of the tape on the second segment. Customers would be required to download software that enables the Linux operating system to recognize LTFS and lets them drag and drop files directly from tape to an online machine using the index.
Read about tape backup vs. disk backup at customer sites.
Survey: Few use cloud for data storage
In spite of the hype around cloud storage, few organizations are using the cloud to store corporate data. In SearchStorage.com's Storage Priorities for 2010 survey, only 4% of those who responded are using the cloud for data storage.
Interest is increasing, however. Nine percent said they aim to leap into the cloud this year, while 27% will carefully consider it. So what factors would allow cloud storage to take off with these respondents and enough others to push the technology into the mainstream? While there's an abundance of services and products to bring organizations to the cloud, customer concerns still outweigh the benefits. Uncertainties regarding data availability, security and meeting regulatory requirements have been the main obstacles to cloud adoption.
Read this story on the steps to building a cloud storage services business.
SteelEye DataKeeper replication tool becomes certified for Windows Server 2008 R2
The SteelEye DataKeeper is a data replication tool that carries out multi-site clustering, which allows for automatic failover across various geographic locations. Unlike traditional clustering, multi-site clustering removes the need for a storage area network (SAN). SAN systems only have one point of failure, often rendering cluster nodes unavailable if the system is down or fails.
Read the full story on SteelEye DataKeeper's certification for Microsoft Windows Server 2008 R2.
Nimbus Data Systems releases all-solid-state storage system
Nimbus Data Systems Inc. released an all-solid-state storage system that provides support for NAS and iSCSI and marked at a price that's likely to draw both interest and surprise.
For a 2.5 TB model, the Nimbus S-class system is priced at $24,995, while a 5 TB model costs $39,995. The 2U system scales up to 21 enclosures and 100 TB. Nimbus Data Systems says that the system can provide up to 500,000 IOPS and 40 Gbps throughput with 10 Gigabit Ethernet (10 GbE) connectivity. Nimbus Data Systems has also updated its HALO operating system with inline data deduplication for primary storage, which already supports snapshots and replication.
Nimbus Data Systems CEO Tom Isakovich said the diskless storage system is primarily aimed at organizations with several virtual machines (VMs) or constant database use.
Read this tip on when to recommend solid-state hard drives.
Compellent updates access to Storage Center SANs with ZFS multiprotocol storage
Compellent Technologies Inc. added a new multiprotocol storage option called Compellent zNAS to its Storage Center SAN, including file-based access to the Fibre Channel (FC) and iSCSI-based disk array without the need for multiple provisioning steps.
Compellent has provided file-based access to its Storage Center SAN via a gateway based on Microsoft's Windows Storage Server, which was managed discretely from the back-end SAN and called for multiple provisioning steps on the gateway server and back-end disk array to set up NAS volumes.
Built on Sun Microsystems Inc.'s' Zettabyte File System (ZFS), the new device will support active-active failover with multipathing between two Compellent zNAS nodes, while enlarging the centralized SAN/NAS storage pool without downtime, Compellent claims. zNAS is also combined with Storage Center SAN's data management features.
Digitiliti launches reseller partner program
Digitiliti Inc. announced the launch of its Solution Partner Program aimed at resellers interested in selling and installing hardware, software or services. The program includes initiatives such as lead registration, sales prequalification, an online partner portal, extensive sales and technical training. Resellers have access to test Digitiliti software over the Internet before and during the sale.
The company's DigiLIBE is an integrated data management and archiving system designed for SMBs and small enterprises. Its policy-based features include data reduction, security and compliance. DigiLIBE performs data compression and deduplication, continuous data protection (CDP), encryption, content indexing, automated tiering, policy management, content search, and end-user file recovery, Digitiliti said.
Additional storage news
Check out last week's storage channel news roundup.