IT Channel News Briefs, Jan. 13

Today's headlines: Comptia issues new networking exam; Sage updates CRM

CompTIA issues certification exam for networking pros

The Computing Technology Industry Association (CompTIA) launched a new CompTIA Network+ exam that concentrates on developing crucial maintenance, troubleshooting and installation skills for networking professionals. The exam focuses on security, wireless networking and the management and operation of network infrastructure.

Sage updates SageCRM

Sage North America said its new SageCRM v6.2 for small and medium-sized businessesfeatures an expanded editor for multi-lingual email campaigns, improved graphical viewing and pre-configured, customizable screen themes. It works with Sage Accpac Extended Enterprise Suite and will be offered as part of Sage MAS 90 and 200 Enterprise Suite in the near future.

Organizations ignore the call for data quality

Consequences for disregarding accurate enterprise-wide customer data include missed cross-sell and up-sell opportunities and weak relationships with customers, according to SearchDataManagement.com. So why do less than a third of organizations use data quality tools across the enterprise? Experts point to various issues including lack of connection and weak standardizing.

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