DataCore signs on with Tech Data
Storage administrators may think SLAs for online backup services are a no-brainer, but a consultant from The Art of Service is urging caution in negotiating them. In this story from SearchDataBackup.com, Ivanka Menken, COO of the consultancy, advises end-user companies to pay close attention to several key areas of SLAs: security, availability, incident management, contacts and communication, financial management, and technical infrastructure. Solution providers can get advice on how they should approach an SLA in this Channel Business How-To on SearchITChannel.com.
The state of data backup
In this four-part series on the state of data backup, SearchStorage.com Senior News Writer Beth Pariseau examines the range of data backup decisions facing end users: those surrounding hardware and software, cloud storage, and data management tools and processes. She explains the distinctions between NAS and VTL interfaces for disk-based backup; runs through the latest options in snapshots, deduplication and replication; assesses how server virtualization is affecting the backup process; reports on companies that are outsourcing their backup work; and, finally, talks about classification and archiving tools. Solution providers who are interested in offering their own cloud storage services can get advice for doing so here.
Storage in 2008, data protection in 2009
SearchStorage.com Senior News Director Dave Raffo identifies the top five storage trends of 2008 and ESG analyst Lauren Whitehouse names the key data protection trends of 2009. Think you know what topics made it to their lists? Find out now. And, while you're at it, check out what SearchStorageChannel.com contributor Greg Schulz says are the top storage trends to pay attention to this year.
Terix launches support offering
Terix Computer Service, a services company with customers in both the end-user space and the solution provider space, recently announced its TerixStorage service. The service encompasses storage monitoring, event filtering, analysis and a call-home capability.