IT Channel News Briefs, Oct. 23

Article

IT Channel News Briefs, Oct. 23

Information technology (IT) channel news in brief for Thursday, Oct. 23, 2008.

T-Mobile releases first Google Android phone

T-Mobile yesterday launched the first phone to run on Google's Android operating system,

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CNET reported. The launch comes one day after Google released the open source code for the platform so developers could begin customizing devices. The G1 smartphone is now available to consumers at retail outlets in cities where T-Mobile's 3G service is available, including Boston, Chicago, Dallas, Los Angeles, Minneapolis, New York and Seattle.

The phone includes a touch screen, a QWERTY keyboard, GPS and Bluetooth connectivity. It has received mixed reviews on the handset design, but applause for being open source.

Hosted CRM services now in demand

There's growing demand for services among hosted CRM customers, according to SearchCRM.com. IBM, NetSuite and other vendors have recently started offering consulting, implementation and management services for customers who run CRM in the Software as a Service (SaaS) model. These vendors say that, despite the hype, CRM SaaS does not get up and running with just the flip of a switch -- presenting new opportunities for both the vendors and their partners.

There's also a price war brewing in the CRM SaaS market, as NetSuite is telling Salesforce.com customers that they can switch to NetSuite CRM Plus for half the price. Microsoft is also targetingSalesforce.com with its Dynamics CRM Live.

Avnet income down, cost cuts coming

Avnet revenue was up 0.7% to $4.49 billion for its quarter ending Sept. 27, excluding currency factors. However, operating income fell 6.5%, from $165.2 million to $101.7 million. CEO Roy Vallee cited "sluggish demand in several end markets" and said the company will cut $50 million in costs by March.

Tech Data brings physical security into solutions center

Tech Data extended its 5,500-square-foot solutions center to include an IP video surveillance control station with cameras, software for physical security offerings and an updated video conferencing suite with new technology from Polycom. The video surveillance station replicates a security console from which guards can monitor footage from multiple IP cameras. The visual communications suite now includes technology that enables presenters to place themselves over video slides and other content. It also includes video conferencing packages for small and medium-sized businesses.

Apple earnings brighten bad week

Apple saw its net income rise to $1.14 billion, or $1.26 a share, from $904 million, or $1.01 a share, for its quarter ending Sept. 30. Those profits easily surpassed company expectations of $1.00 a share and analyst projections of $1.11 a share. Revenue was up 27% to $7.9 billion, up from about $7.8 billion.

Unsurprisingly, the engine behind this growth was the iPhone. Shipments of that device were up six-fold, hitting more than 6.8 million units for the quarter. The company also saw iMac sales rise 21% and related revenue go up 17%. iPod sales were up 8% as well. Apple shares rose Wednesday on the news.

Check out yesterday's IT channel news briefs.