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Dynamics CRM market routes affect Microsoft partners differently

Staff
With the upcoming release of Dynamics CRM Live, Microsoft partners will have three different customer relationship management (CRM) market routes: deploying Dynamics CRM 4.0 at customer sites, hosting Dynamics CRM 4.0 for customers and selling the Microsoft-hosted Dynamics CRM Live.

In this SearchITChannel.com podcast, Microsoft partners at last week's Convergence 2008 event discuss their roles in the evolving CRM market.

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Full Microsoft Convergence 2008 coverage

  • New features will help sell Dynamics CRM 4.0, Microsoft partners say
    VARs and SIs see new opportunities in the integration capabilities and multi-tenant architecture of Dynamics CRM 4.0.

  • Microsoft-hosted ERP coming, Ballmer says at Convergence
    Microsoft CEO Steve Ballmer says we should expect his company to offer a hosted ERP service in the future.

  • Microsoft showcases CRM, ERP business applications
    Microsoft shows off Dynamics AX 2009 and Dynamics CRM at Convergence 2008.

  • Oracle news won't spoil Microsoft party
    Oracle released its latest edition of CRM On Demand on the same day Microsoft Convergence 2008 began. Microsoft partners responded, So what?

  • My trip to Microsoft Convergence 2008
    Photos of some of the most creative exhibits and promotional trinkets from Microsoft partners at the Orlando event.

  • Microsoft commits to enterprise, CRM, SaaS
    SearchCRM.com covers Microsoft CEO Steve Ballmer's keynote address at Convergence 2008.
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