Why service providers need to pay attention to SOA

Service providers might be a little overwhelmed by service-oriented architecture (SOA) solutions, but it's time to go beyond the confusion and learn how you can increase ROI with SOA. It is a means to an end, says Robert Schneider, an independent SOA consultant, instructor and published IT author with more than 15 years of experience leading successful IT initiatives. In this Q&A, he offers ample reason to get behind it.

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