SAP loses top channel exec

Donna Troy, the SAP executive who consolidated SAP's channels under one, global organization, is leaving the company. The PartnerEdge program she founded should go on as planned.

The head of SAP AG's PartnerEdge channel program will be leaving the company, SAP announced, but the program she was instrumental in establishing will likely stay on track.

Donna Troy, senior vice president for global small and medium enterprise (SME) indirect channels, is still with the company as of today. Jim Dever, director of global media relations, said he did not know if the exact date of her departure has been set.

Dever said Troy "has chosen to pursue other personal and professional interests," but would not provide any further information on her departure. He said SAP appreciates Troy's work in setting up PartnerEdge, and that the company plans to complete the plans she established to consolidate responsibility for all of its channel partners within that program.

Troy's departure is unlikely to affect those plans, according to Ray Wang, principal analyst at Cambridge, Mass.-based Forrester Research. Wang expects SAP to stay on the course Troy plotted for the next four to five years.

Wang did not know why Troy would leave SAP, but speculated that she may have been pulled away by another company. With several large companies looking to build up their partner program, Troy's expertise and success at SAP would put her in high demand, he said.

"She is probably one of the few people in the world who really understands the give-and-take for a partner ecosystem to succeed," Wang said. "I've never heard anything negative about her and the work she's done. I think the sales force was very happy with her, and especially the partners."

Troy joined SAP in 2004 to consolidate regional partner programs into one, comprehensive unit, Dever said. The bulk of that responsibility will now be passed to Terry Scerri – hired by Troy in 2006 – who is currently senior vice president of global small business sales.

He will be working in large part to continue implementing PartnerEdge under Hans-Peter Klaey, president of SAP's global SME business organization, which was launched Jan. 1 and is responsible generally for SAP's midmarket focus.

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