Distributor Ingram Micro, Inc. has announced it is merging several of its departments to streamline its operations and consolidate responsibility for their results under fewer executives.
Its vendor management and sales teams will report to senior vice president Brian Wiser, and its operations and purchasing departments will be consolidated under senior vice president Terry Tysseland.
The Santa Ana, Calif.-based company's purchasing and operations divisions deal mainly with inventory and are the bulk of the company's business, said Chris Kelly, manager of corporate communications. Combing them, he said, will lead to better inventory management.
Although the sales and vendor management groups will remain separate, bringing them under the same leadership will make for an easier relationship with the company, Kelly said. For instance, Ingram Micro formerly dealt with IBM hardware and software separately.
"Now [customers] have one person to go to for all their IBM needs," Kelly said. "When you're working with a customer, they don't care if it's hardware or software, they just want their business needs taken care of."
The company will also create a strategic initiatives executions group, headed by Ross Crane, chief financial officer of Ingram Micro North America. The group will be responsible for researching and developing new markets, a function that was previously contracted out, Kelly said.
One such development is a backend for managed services. Kelly said Ingram Micro is developing the service for those managed service providers (MSPs) who may be unable to invest in a network operations center (NOC) of their own. Instead, those companies will be able to access Ingram Micro's infrastructure to power their services, Kelly said.
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