Unified messaging offers SMBs more than cost savings

More benefits associated with VoIP's unified messaging features means more VoIP deployments amongst SMBs.

The cost benefit of Voice over IP telephony is no longer the primary driver of VoIP deployments amongst SMBs.

According to London, Ontario-based Info-Tech Research Group Inc., VoIP has proven to be a business enabler for SMBs and an increasing number of businesses are taking advantage of this. Telephony shipments to SMBs will increase more than one-third this year, coupled with a 17% decrease in traditional telephony.

Businesses are finding that VoIP's unified messaging feature allows for greater efficiency that results in better customer service and location independence. But the payoffs -- especially cost -- come only after careful planning and implementation, which can take a year or more and should extend beyond the VoIP solution to ensure quality of service.

To read the full version of this story, visit SearchSMB.com.

Dig deeper on Voice over IP (VoIP) and unified communications services and technology

Pro+

Features

Enjoy the benefits of Pro+ membership, learn more and join.

0 comments

Oldest 

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

-ADS BY GOOGLE

MicroscopeUK

SearchCloudProvider

SearchSecurity

SearchStorage

SearchNetworking

SearchCloudComputing

SearchConsumerization

SearchDataManagement

SearchBusinessAnalytics

Close