IT Channel Managed services:
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services and more. In the supplemental podcast, Erick discusses why service providers are shifting their models to include managed services and how to profit from the delivery of these services.
New in this guide
- How can managed services increase solutions and services sales? (Managed services FAQ for resellers)
- What are the popular pricing models for managed services providers? (Managed services FAQ for resellers)
- Managed services FAQ: Podcast with Erick Simpson (Managed services: Podcast with Erick Simpson)
Managed services are becoming increasingly popular among solution providers. Learn about the core deliverables of a managed services offering, popular pricing models for managed services providers and how to effectively market and increase sales by offering these services.
In our podcast, managed services expert Erick Simpson goes more in depth on the value of managed services and explains why solution providers are focusing less on commodity or transaction-based deliverables and more on adopting a heavier service-based approach. Download and listen to the podcast to learn how to expand your business.
Before you begin to shift your value-added reseller business toward a managed services provider (MSP) model, it is essential to understand the ins and outs of the industry. Use these additional resources to learn how to build a successful MSP business, how clients choose a MSP, what to include in a managed services contract and how to attract qualified technicians with business models.