| Benefit |
Reseller |
Managed Service Provider |
Tier 1:
Platinum |
Tier 2:
Gold |
Tier 3:
Silver |
| General Communications |
| Partner advisory council participation/briefing sessions |
 |
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| Monthly partner newsletter |
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| Partner portal |
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| Other |
Partner webcasts; Guest speaker content |
Partner webcasts; Guest speaker content |
Partner webcasts; Guest speaker content |
Partner webcasts; Guest speaker content |
| Marketing and Communications |
| Listed in partner Web locator/database |
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| Partner webcasts |
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| Market development funds |
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| Press release support |
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| Joint marketing campaigns |
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| Online price information system |
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| Other |
E-commerce purchasing and automated registration; Customer management portal;
Self-service portal for end users; Demonstration videos; Co-branded collateral;
White label collateral |
E-commerce purchasing and automated registration; Customer management portal;
Self-service portal for end users; Demonstration videos; Co-branded collateral |
E-commerce purchasing and automated registration; Self-service portal for end
users; Demonstration videos; Co-branded collateral |
E-commerce purchasing and automated registration; Customer management portal;
Self-service portal for end users; Demonstration videos; White label collateral |
| Technical Resources |
| 24x7 phone technical support |
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| Web-based support |
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| Free dedicated technical support facility |
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| Fee-based dedicated technical support facility |
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| Packaged services available to resell |
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| Other |
Free dedicated technical support; Customer support training; Technical training
demonstrations |
Free dedicated technical support; Customer support training; Technical training
demonstrations |
Free dedicated technical support |
Free dedicated technical support; Customer support training; Technical training
demonstrations |
| Demand Generation |
| Business planning resources |
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| Competitive price assistance |
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| Qualified lead distribution |
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| Sales cycle assistance |
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| Not for resale demo software/hardware |
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| For sale demo software/hardware |
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| Partner leads system |
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| Corporate account manager |
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| Other |
Online marketing and search engine optimization support |
Online marketing and search engine optimization support |
|
Online marketing and search engine optimization support |
| Training/Certification |
| Opportunity to participate in beta testing |
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| Free Web-based sales training |
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| Free participation in sales workshops |
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| Onsite sales training |
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| Product certification |
|
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| Discounted conference attendance |
|
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| Other |
Technical training videos |
Technical training videos |
|
Technical training videos |
