| Benefit |
Reseller |
Managed Service Provider |
Tier 1:
Gold |
Tier 2:
Silver |
Tier 3:
Bronze |
| General Communications |
| Partner advisory council participation/briefing sessions |
 |
By invitation |
|
|
| Monthly partner newsletter |
|
|
|
|
| Partner portal |
|
|
|
|
| Other |
Channel Flash (topical email) |
Channel Flash (topical email) |
Channel Flash (topical email) |
|
| Marketing and Communications |
| Listed in partner Web locator/database |
|
|
|
|
| Partner webcasts |
|
|
|
|
| Market development funds |
|
|
|
|
| Press release support |
|
|
|
|
| Joint marketing campaigns |
|
|
|
|
| Online price information system |
|
|
|
|
| Other |
Turnkey marketing kits |
Turnkey marketing kits |
Turnkey marketing kits (select partners) |
|
| Technical Resources |
| 24x5 phone technical support |
|
|
Through value-added distributor |
|
| Web-based support |
|
|
|
|
| Free dedicated technical support facility |
|
|
Through value-added distributor |
|
| Fee-based dedicated technical support facility |
Only when purchased with product (no coupons/tokens) |
Only when purchased with product (no coupons/tokens) |
Only when purchased with product (no coupons/tokens) |
|
| Packaged services available to resell |
|
|
|
|
| Other |
Technical workshops |
Technical workshops |
|
|
| Demand Generation |
| Business planning resources |
|
|
|
|
| Competitive price assistance |
|
|
|
|
| Qualified lead distribution |
|
|
|
|
| Sales cycle assistance |
|
|
|
|
| Not for resale demo software/hardware |
|
|
|
|
| For sale demo software/hardware |
|
|
|
|
| Partner leads system |
|
|
|
|
| Corporate account manager |
|
|
|
|
| Other |
Trade show sponsorships |
Trade show sponsorships |
|
|
| Training/Certification |
| Opportunity to participate in beta testing |
|
|
|
|
| Free Web-based sales training |
|
|
|
|
| Free participation in sales workshops |
|
|
|
|
| Onsite sales training |
|
|
|
|
| Product certification |
|
|
|
|
| Discounted conference attendance |
|
|
|
|
| Other |
Registered partner webcasts, roadshows |
Registered partner webcasts, roadshows |
Registered partner webcasts |
|
