A variety of problems can occur when helping a customer with a Windows 7 upgrade, but using these Windows 7 troubleshooting resources help prepare you for those challenges -- from finding out the best ways to fix a Windows 7 crash or freeze to deciding whether to use Windows 7 XPM.
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These resources present vital information when something goes wrong during installation. Also, you'll get advice on how to manage Windows 7 hardware, solid-state drives (SSDs) and user accounts.
Configuring Microsoft Management Console in Windows 7
Reducing the complexity of tasks in Windows 7 should be a top priority for solution providers, and the snap-ins that Microsoft Management Console (MMC) has can help them do just that. Providers can use MMC to create improved user interfaces to ease management tasks. Learn the factors to take into consideration when configuring MMC in Windows 7, including console file options, customizing the snap-ins display and which extensions to use.
Resolving a Windows 7 crash or freeze
If and when a customer has a Windows 7 crash, solution providers should know the best ways to troubleshoot the issues. When dealing with a Windows 7 Blue Screen of Death or freeze, it's important to search for the root of the problem in the right places and ensure that your customer's settings are properly configured. Actions such as disabling all unnecessary startup programs can help a provider fix a random freeze.
Top three Windows 7 system monitoring tools
A crucial aspect to managing Windows 7 for your customers is monitoring the performance in the OS. Read through the information presented in this tip about the top Windows 7 system monitoring tools available to providers. You can use the Reliability Monitor to keep track of how your customers' Windows 7 hardware and software are performing while also using a stability index to rate and record daily failures. Make sure your customers' Windows 7 is running at peak performance by receiving information with these top Windows 7 system monitoring tools.
Troubleshooting Windows 7 errors
Helping a customer upgrade to Windows 7 may not always go smoothly but preparing for failures during installation can make the process easier. Ensuring that a customer's hardware drivers are up to date with Device Manager is the first step to resolving any crashes, but this FAQ details how to figure out other issues, including compatibility and application errors. Take a look at the best sources for troubleshooting Windows 7 errors.
Manage Windows 7 hardware with Device Manager
While Windows Device Manager makes it easier for solution providers to manage Windows 7 hardware, there are different methods for using it. Find out how to navigate through Device Manager and add legacy hardware, and how to update outdated drivers and solve problematic devices. You can also follow the steps to determine what your customer's Windows 7 mystery components are.
FAQ: Windows 7 system maintenance tools
Solution providers can prevent many of the issues that pop up in a customer's environment by using Windows 7 system maintenance tools such as Remote Assistance to execute remote service and support tasks. Disk Defragmenter, Disk Cleanup and Windows Update are three tools that help resolve common problems. Read this FAQ and learn when you should run these tools as well as which Windows 7 system maintenance tools can help resolve hardware and software problems.
Windows 7 SSD optimization tools and benefits
Using a solid-state drive (SSD) can be a crucial to maximizing storage in your customer's Windows 7 environment. Get a grip on the benefits of a Windows 7 SSD, such as greater reading or writing speed. There is also information on the importance of SSDs and the best ways to optimize and configure them. To find out if your customer's Windows 7 is SSD-compatible, use the list of checks in this FAQ and see how to use the SSD Tweak tool.
Windows 7 XPM improves application compatibility for your customers
Application incompatibility can be a pressing issue for solution providers trying to upgrade customers to Windows 7. Windows 7 XP mode (XPM) helps eliminate compatibility problems, but there are a number of risk factors to consider before using it. Our tip explains the source of the issues, how Windows 7 XPM works and why it should be considered a last resort for the majority of companies. See whether XPM is a good fit for your customer's environment and if it can help create business opportunities for you.
Windows 7 system files clean-up tools
You can go a long way in improving your customer's Windows 7 performance by using the Windows 7 system files clean-up tools. Find out how to access these tools, including Windows Error Reporting or Disk Cleanup, and see what they can do to create space on your customer's disk. There are also a few Windows command-line commands, such as Vssadmin command, for effectively managing unused disk space.
Windows 7 user accounts and group management
For managing rights and permissions in Windows 7 user accounts and groups, create groups related to specific kinds of roles or activities. Learn the three different types of Windows 7 user accounts and see the list of Windows 7 default group names and descriptions in the Local Users and Groups management console. Browsing through this list can help you determine which group names work best for each of your customer's user accounts.