What are some of the noteworthy managed services opportunities emerging for IT service providers?
The core business of monitoring is still critical, especially for smaller client organizations that don't have the staff or IT budget to do it themselves. Another area that continues to grow aggressively is managed backup. You see this growth with companies that have been around for a long time and were ahead of their time, such as Asigra. And then you look at the larger organizations that are absorbing companies to be able to play in that space, such as EMC. Managed security and managed networks are other important avenues for managed service providers.
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This was first published in July 2008