[Lead generation] outsourcing, where we're not doing it in-house or doing it ourselves for the lead generation programs, really was not successful for us, because when you do those canned lead generation programs, you get a lot of leads that really don't pertain to your core business. But if you do it yourself, like we have, and your marketing campaigns are [about] your core business, then that's when we've been most successful. So for Mobius Partners, bringing it in-house makes our core business very successful and has done us very well.
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[There are two benefits to this.] One, they learn the business and they're learning [about marketing] campaigns. Two, it's a training ground so they can move into a sales position. It takes a very long time to get into this business, and it's a breeding field for our [future] sales reps. We've been successful in doing that several times over the last few years.
Return to the lead management FAQ guide and read the rest of Jay's expert responses.
This was first published in January 2008
Channel Strategies for the CIO