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CA Partner Program Checklist

CA Partner Program Checklist

CA provides enterprise IT management software to manage networks, systems, security, storage, applications and databases. This checklist provides an overview of CA's partner program for service providers and value-added resellers who are interested in becoming a CA partner. Visit SearchITChannel.com's Technology Vendors/OEMs topic center to compare CA's partner program with other vendors'.

Benefit	Reseller			Managed Service Provider
Benefit	Tier 1: Platinum	Tier 2: Gold	Tier 3: Silver	Managed Service Provider
General Communications
Partner advisory council participation/briefing sessions
Monthly partner newsletter
Partner portal
Other: Targeted email communications as needed
Marketing and Communications
Listed in partner Web locator/database
Partner webcasts
Market development funds
Press release support
Joint marketing campaigns
Online price information system
Other: Smart Enterprise Marketing Program educates partners through thought leadership platform of CA's Smart Enterprise magazine
Success stories posted at CA.com
Sales tools
Partner logo kit
Financial offering
Rebates
Deal registration
Technical Resources
24x7 phone technical support
Web-based support
Free dedicated technical support facility
Fee-based dedicated technical support facility
Packaged services available to resell
Other: Product pre-release information
Phone-based technical support for CA volume product	Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri	8x5 local time, Mon-Fri	8x5 local time, Mon-Fri
ESP phone-based support for CA value product	Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri	Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri	Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri
Demand Generation
Business planning resources
Competitive price assistance
Qualified lead distribution
Sales cycle assistance
Not for resale demo software/hardware
For sale demo software/hardware
Partner leads system
Corporate account manager
Other
Training/Certification
Opportunity to participate in beta testing
Free Web-based sales training
Free participation in sales workshops
Onsite sales training
Product certification
Discounted conference attendance
Other

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