Partner Program Checklist

CA Partner Program Checklist

CA provides enterprise IT management software to manage networks, systems, security, storage, applications and databases. This checklist provides an overview of CA's partner program for service providers and value-added resellers who are interested in becoming a CA partner. Visit's Technology Vendors/OEMs topic center to compare CA's partner program with other vendors'.

Benefit Reseller Managed Service Provider
Tier 1: Platinum Tier 2: Gold Tier 3: Silver
General Communications
Partner advisory council participation/briefing sessions
Monthly partner newsletter
Partner portal
Other: Targeted email communications as needed
Marketing and Communications
Listed in partner Web locator/database
Partner webcasts
Market development funds
Press release support
Joint marketing campaigns
Online price information system
Other: Smart Enterprise Marketing Program educates partners through thought leadership platform of CA's Smart Enterprise magazine
Success stories posted at
Sales tools
Partner logo kit
Financial offering
Deal registration
Technical Resources
24x7 phone technical support
Web-based support
Free dedicated technical support facility
Fee-based dedicated technical support facility        
Packaged services available to resell        
Other: Product pre-release information
Phone-based technical support for CA volume product
Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri
8x5 local time, Mon-Fri
8x5 local time, Mon-Fri
ESP phone-based support for CA value product
Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri
Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri
Severity 1 - 24x7, Non-Severity 1 - 8x5 local time, Mon-Fri
Demand Generation
Business planning resources
Competitive price assistance
Qualified lead distribution
Sales cycle assistance
Not for resale demo software/hardware
For sale demo software/hardware        
Partner leads system
Corporate account manager
Opportunity to participate in beta testing
Free Web-based sales training
Free participation in sales workshops
Onsite sales training
Product certification
Discounted conference attendance

This was first published in August 2008

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