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Access "Resellers tap iPads for business"

John Moore, Contributor Published: 03 Oct 2012

Media tablets have transcended the coolness factor and are steadily making their way into business chic. Savvy resellers wanting to cash in on the new wave of corporate must-haves don’t have a moment to lose. For Mike Judd, the director of technical support services at Enroute Networks, an IT service provider and VAR based in Marietta, Ga., the “eureka” moment arrived shortly after purchasing a first-generation Apple iPad. Judd said he bought the iPad when its price dropped $100 a few days before the iPad 2’s March 11 debut. Interested in the device’s virtual office implications, Judd began playing with Citrix Systems’ Citrix Receiver for iPad, which lets users remotely access Windows applications via Wi-Fi or 3G networks. With Enroute’s corporate applications hosted on XenApp server, he was able to tap into ConnectWise’s professional services automation software. “That turned out to be a big benefit,” Judd said. ConnectWise provides help desk automation, managing the task of assigning trouble tickets. During Judd’s on-call weekend, he handled one ticket ... Access >>>

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