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Industry pundits have identified social media as one of the pillars of the next age of computing. And like another pillar of the next age, mobile computing, social media is an example of a consumer technology that is making its way into companies of all sizes, and in doing so, disrupting the status quo for IT organizations. In that disruption lies opportunities -- as well as challenges -- for IT solution providers.

This handbook on social media platforms for business examines those opportunities, with discussions on social media integration, which is expected to hold the most opportunity for partners; professional services; and regulatory compliance concerns, where experts say conversations run much deeper than any specific platform.   Access >>>

Table of contents

  • Social sweet spots: Integration, services
  • Social media compliance work transcends platforms, software
  • Social media professional services take shape

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