IT Channel Definitions

  • A

    administrator code

    In government contracting, an administrator code (AC), like a buyer code (BC), is a code assigned to each Post Award Administrator. It is generally referenced on the cover sheet of the award.

  • Apple Authorized Reseller (AAR)

    An Apple Authorized Reseller (AAR) is a business partner that has entered into a contractual relationship with Apple Computer Inc., to sell software and/or hardware products.

  • Apple Authorized Service Provider (Apple ASP)

    An Apple Authorized Service Provider (Apple ASP) is an individual or organization that can legally service Apple products although their warranties are held by other entities. Service by anyone other than an authorized service provider (ASP) will render a product's warranty void.

  • application rationalization (AR)

    Application rationalization is the process of identifying which business applications should be kept, replaced, retired or consolidated across an organization to improve business operations.

  • authorized service provider (ASP)

    An authorized service provider (ASP) is an organization that a product manufacturer has deemed qualified to service products covered under the manufacturer's warranty.

  • Automated Best Value System (ABVS)

    Automated Best Value System is a calculated formula that assesses past performance based on quality, delivery and packaging performance.

  • B

    backside bus

    In a personal computer with an Intel processor chipset that includes a Dual Independent Bus (DIB), the frontside bus is the data path and physical interface between the processor and the main memory (RAM).

  • best and final offer

    For negotiated procurements, a contractor's final offer following the conclusion of discussions.

  • break/fix model

    Break/fix is type of customer support in which the service provider charges an hourly rate plus the cost of parts.

  • broad agency announcement (BAA)

    A broad agency announcement (BAA) is a notice from the government that requests scientific or research proposals from private firms concerning certain areas of interest to the government.

  • C

    channel captain

    A channel captain is the individual or organization responsible for managing a particular distribution channel and overseeing channel partnerships. The channel captain is usually a channel member.

  • channel conflict

    Channel conflict is a situation in which channel partners have to compete against one another or the vendor's internal sales department.

  • channel partner

    A channel partner is a person or organization that provides services or sells products on behalf of a software or hardware vendor. Value-added resellers (VARs), managed service provider (MSPs), consultants, systems integrators (SIs), original equipment manufacturers (OEMs) and distributors may all be called channel partners.

  • channel strategy

    A channel strategy is a vendor's plan for moving a product or a service through the chain of commerce to the end customer. A vendor may embrace a direct or indirect sales channel or a combination of the two.

  • Citrix Solution Advisor

    Citrix Solution Advisor is Citrix Systems Inc.'s global channel partner program for partners who plan, design, implement and maintain Citrix products for customers.

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