Definition

solution

A solution is a product, combination of products, services, or a mix of products and services that a vendor, service provider or value added reseller (VAR) will offer to their client. In virtually every case, a solution is provided to address the client's specific business problem or other need. For example, a solution provider may recommend a new multi-processor server as the solution for a client's transaction processing bottleneck. Similarly, an outside service provider may be engaged to provide routine maintenance and repair services for business computers. This service might be the solution for staffing limitations or other service overhead experienced by the client.

Related glossary terms: tier 2 vendor, backside bus, administrator code, solution provider, fair and reasonable price, partner specialization, channel conflict, partner portal, sales certification, broad agency announcement (BAA)

Contributor(s): Stephen J. Bigelow

This was last updated in October 2007

Posted by: Margaret Rouse

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