This is a great challenge for both you and your clients. Essentially you have to do more with less. Every environment...
is different, but in every environment there will be a group of events that cause the majority of the problems and threaten to prevent a data center from meeting service-level requirements. If you're able to catalog the events and address them, you and your client will be able to meet the service-level requirements.
For example, the majority of these events may be generated by hardware problems. Or they may be generated by user errors. Analysis of the root causes will help you address the problems.
In some cases the service-level requirements and the budget cuts may be unreasonable and your client will have to make a well-documented case for being unable to meet them, and then negotiate for a new, less stringent service-level requirement or an increase in budget. Until your client is able to negotiate increased budgets or less-stringent service-level requirements, they will have to ensure that their team is able to meet expectations without a catastrophic failure or staff turnover.
Related Q&A from Hilary Cotter
Learn why Oracle VM would be chosen over Hyper-V or VMware and read an expert's recommendations for implementing Oracle VM.continue reading
Learn the new components of Windows XP SP3 including black hole router detection and network access protection. Compare XP SP3 features to Vista and ...continue reading
Cisco Data Center 3.0 is an integration framework for the data center. Learn how it can benefit your clients by saving them money on space, cooling ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.